Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm really sorry to hear that! For technical help, I would visit our Help site here: help.minecraft.net/hc/en-us. ^AS
I'm really sorry to hear that! I'm not sure if it's possible to get your progress back, but Info about Minecraft Earth can be found at minecraft.net/earth/faq and for support you can go to aka.ms/mcearthsupport. Thanks! ^AS
Sorry I missed that part! You'll want to reach out to Xbox support to see if it's possible to download the world from your Xbox One. You can find them here: nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
Shoot, that's definitely frustrating... I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
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If the email was norely and not noreply, then it definitely wasn't from us. If the email was noreply@mojang.com, then it's legit and you may want to make sure your account is secure. You can reach out here: help.minecraft.net/hc/en-us/… if you need further help! ^AS
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I'm sorry to hear that! To get further help with Twitch, you'll need to reach out to their Support team here: help.twitch.tv/s/contactsupp…. Thanks for your patience! ^AS
I'm sorry that you're having trouble! For questions and help with the Xbox & Windows 10 editions of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
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I'm sorry to hear that! Sadly all Minecraft worlds are stored locally, and are not attached in any way to your account. Mojang does not store any information regarding individual worlds, meaning that the world only exists locally on your computer or device :( ^AS
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I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. ^AS
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. ^AS
Sorry for the confusion. The launcher itself should auto update once you close and open it back up, but if it doesn't, I would try again with your anti-virus disabled or download a fresh copy of the game from Minecraft.net. I hope that helps! ^AS
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I'm sorry you're having trouble! I would check out this article to get help with Realms: help.minecraft.net/hc/en-us/…. If you're still having trouble after, please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Thanks! ^AS
I'm really sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. I would attach any details you can remember about the account, so we can investigate further. ^AS
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
I'm sorry to hear that happened! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
No worries! For questions and help with the Xbox & Windows 10 editions of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
I'm sorry to hear that's happening! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
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