Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
I'm really sorry to hear that! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
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I'm sorry to hear that! I would check out this page for further help on the version he's running in the game: help.minecraft.net/hc/en-us/…. Thanks! ^AS
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No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
I'm sorry to hear you're having trouble! For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^AS
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
Those are Skeleton horsemen that have spawned from having come into contact with a Skeleton horse during a lightning storm! They are pretty scary! 👀
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. ^AS
Unfortunately it does require you to make a separate account on Minecraft.net if you'd like to play Java, as Bedrock and Java editions are completely different. This page can give you more details: help.minecraft.net/hc/en-us/…. Thanks! ^AS
When only the demo mode is accessible or it's asking you to pay again, this means that you're logging in with an account that doesn't contain a Minecraft profile/username or a copy of the game. please visit help.minecraft.net/hc/en-us/… for possible solutions. Thanks! ^AS
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I'm sorry to hear that happened! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
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No worries. Go ahead and send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to look into this further for you. Thanks for your patience! ^AS
You can provide any feedback and suggestions here: feedback.minecraft.net/hc/en…. ^AS
I'm sorry you're having trouble! For help with your Microsoft account, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. For help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
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I'm really sorry that's happening! For questions and help with the Xbox & Windows 10 editions of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
That's a really interesting idea! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^_^ ^AS
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS