Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
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No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Realm's name and receipt in your email to us, if possible. ^AS
I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
I'm sorry to hear that's happening! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
No worries! For questions and help with the Xbox & Windows 10 editions of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
I'm sorry for any delays in getting a response from us if you've already submitted a ticket! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
I'm really sorry you're having trouble! It sounds like a possible temporary issue that we're looking into, but if it's still happening later on, I would recommend looking into our Realms article here for further help: help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm really sorry, but the only way you could get a refund for a prepaid card would be to try returning it to the retailer you purchased it from with your receipt. This page has more details: help.minecraft.net/hc/en-us/…. We're also unable to exchange versions. :( ^AS
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
No worries! For help with the Playstation specific editions of Minecraft, you can go to playstation.com/support/ for more details. Thanks for understanding! ^AS
I'm really sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can to help you out. Thanks for your patience! ^AS
I'm sorry to hear that happened and for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can to help you out. Thanks for your patience! ^AS
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I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach any details you can remember about the account in your email to us, if possible. ^AS
I'm sorry you're having trouble! For technical help with the game and installing, please visit our Help site help.minecraft.net/hc/en-us. ^AS