Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please check our FAQ at help.minecraft.net/hc/en-us/…. If you still require assistance with your Realm, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to describe the issue, provide the name of the Realm, and your Username/Gamertag. ^JS
All available info on game updates can be found at help.minecraft.net/hc/en-us/….
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
To find out how to locate your transaction ID or retrieve it if you no longer have it, see help.minecraft.net/hc/en-us/… ^SP It's still good that you emailed us, we will do our best to assist you! ^SP
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
I'm sorry to hear you're having trouble with the password reset. Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
Please reply to the email of your original request, or submit a new one and someone will assist you as soon as possible. If you receive an automated response that does not pertain to your issue, please reply to that email to get to a human agent! ^SP
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That does sound like a response we have been sending out regarding Windows 10 code inquiries. Please reply to the email and someone will assist you as soon as possible. ^SP
To find out how to locate your transaction ID or retrieve it if you no longer have it, see help.minecraft.net/hc/en-us/… If you are still unable to locate it, please send us an email still. ^SP
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If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^SP
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I'm sorry to hear that! Please reply to the email you received and someone will assist you as soon as possible. ^SP
I'm sorry to hear that! If you haven't yet, please visit help.minecraft.net/hc/en-us/… for a list of possible solutions. ^SP
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
I'm sorry to hear that! You may have to try a different payment method to purchase the game or try another method such as a Minecraft prepaid code you can redeem. If you have further issues, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^SP
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
Oh no! I'm sorry to hear about that. Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
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I'm sorry to hear about that. It's possible that may have been a Windows 10 code auto-response that was sent out. If it does not pertain to your issue, reply to the email and someone will assist you as soon as possible. ^SP
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^SP