Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @roberto_neto323
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
Replying to @BunniWoot
Thank you for being on the safe side and verifying with us first! We typically do not send out emails unless you reached out to us first. That said, can you provide a little more detail about the contents of the email? Thanks! ^SP
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Replying to @DrPeroxide
I'm sorry to hear about that! When you receive an auto-response for common issues, simply reply to the email, and someone will assist you as soon as we can. ^SP
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To find out how to locate your transaction ID or retrieve it if you no longer have it, see help.minecraft.net/hc/en-us/… ^SP
Replying to @Rodrorg
I'm sorry to hear about that. Did you receive any sort of reply before the ticket was closed? ^SP
1
Replying to @michele25037209
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AF
Replying to @MoutrieTom
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^AF
Replying to @harrylafranc
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AF
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Replying to @soteris056
I'm sorry to hear that! If you haven't yet, please visit help.minecraft.net/hc/en-us/… for a list of possible solutions. ^AF
1
Replying to @annamdavison
I'm so sorry that's happened to you! Unfortunately, you are only able to change the name once every thirty days. I apologize for the inconvenience! ^SP
Replying to @EllaCar53162655
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AF
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Replying to @mo_slep
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AF
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AF
Replying to @Kilous7
Hello! How can we help? ^AF
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Replying to @Spungle13
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AF
Replying to @tael_muringa
Great question! Unfortunately, the mobile versions will need to be purchased separately, only the Windows 10 version was offered for older Java users. ^AF
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Replying to @ISAIAS_GUEL
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AF
1
Replying to @chillurs
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AF
Replying to @nathevage
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AF
1
Replying to @Jer0enH
I'm sorry to hear about that! Reply to the automated response, and someone will assist you as soon as we're able to. ^AF