Thank you for being on the safe side and verifying with us first! We typically do not send out emails unless you reached out to us first. That said, can you provide a little more detail about the contents of the email? Thanks! ^SP
I'm sorry to hear about that! When you receive an auto-response for common issues, simply reply to the email, and someone will assist you as soon as we can. ^SP
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AF
I'm so sorry that's happened to you! Unfortunately, you are only able to change the name once every thirty days. I apologize for the inconvenience! ^SP
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AF
Great question! Unfortunately, the mobile versions will need to be purchased separately, only the Windows 10 version was offered for older Java users. ^AF