Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,619
- Likes 43
If you suspect your Minecraft account's security has been compromised, please contact us at the link below and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.) help.minecraft.net/hc/en-us/… ^SA
I'm sorry but we're unable to offer technical troubleshooting help here. You may be able to receive some more direct assistance from the Minecraft community-run help page here: minecraftirc.net/minecrafthe… I hope this helps! ^SA
Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en… ^SA
Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA
I'm very sorry, but we're unable to provide technical troubleshooting support for corrupted world data. If your world is on a Realm, you can revert to a previous backup, and you can see our article about world backup here: help.minecraft.net/hc/en-us/… ^SA
2
I'm very sorry but we cannot expedite specific requests. We'll continue working through requests in the order received and hope we can resolve your issue soon! ^SA
For more information about joining/leaving the beta, please take a look at our help article here: help.minecraft.net/hc/en-us/… Please be extra sure to back up any world content first! ^SA
I'm very sorry but we cannot expedite specific requests. We'll continue working through requests in the order received and hope we can resolve your issue soon! ^SA
1
1
If you're playing Bedrock Edition on Windows 10, please check for any updates in the Microsoft Store for Minecraft. Additionally, you can contact the community-run help page here minecraftirc.net/minecrafthe… for more hands-on troubleshooting. ^SA
1
If you're not receiving your password reset email, please contact us here help.minecraft.net/hc/en-us/… and confirm as much info about your account as you can, and we'll assist as soon as possible. I hope this helps! ^SA
This is most likely a temporary issue, but please try logging out/into your Mojang/Microsoft account in-game, and restart your launcher. If the problem persists, please contact us here help.minecraft.net/hc/en-us/… with your receipt and we'll assist as soon as possible. ^SA
1
Thank you for contacting us again, we'll continue working to help address your issue properly as soon as we can. ^SA
3
For more information about joining/leaving the beta, please take a look at our help article here: help.minecraft.net/hc/en-us/… Please be extra sure to back up any world content first! ^SA
I'm very sorry but we cannot expedite specific requests. We'll continue working through requests in the order received and hope we can resolve your issue soon! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
1
@CrommStat3 If you think you've found a bug, you can submit bug reports for all versions of Minecraft here bugs.mojang.com/ so our developers can take a look! ^SA
I'm sorry, but we're unable to make exceptions to the 30 day wait for username changes, After 30 days have passed, you can update your name here: account.mojang.com/me/settin… and you can read more about username changes here: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
Because Minecraft Pocket Edition for Android and iOS is sold on separate platforms (Google Play Store and Apple App Store), you will need to purchase the game separately to play on both devices. I hope this helps! ^SA
1
2
For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. You can see FAQ about the PS4 Edition here ...
Please try reinstalling the game, and making sure your graphics drivers are up to date. You can see more about this here help.minecraft.net/hc/en-us/… I hope this helps! ^SA