Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hi there! While we can't comment on any game change/patch/update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en… ^SA
If one of your friends owns a Realm, they can send you an invitation for you to join their game. If you've never purchased a Realm, you can start a 30-day free trial for Java here minecraft.net/en-us/realms-f… and Bedrock here minecraft.net/en-us/realms-p… I hope this helps! ^SA
If you're having and prolonged problems with marketplace items, please contact us here help.minecraft.net/hc/en-us/… and confirm the missing content, your Gamertag and any receipts from the purchase and we'll assist as soon as possible. ^SA
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Because Minecraft for Android (Pocket) and PC (Java and Bedrock) are separate editions, they are sold on different stores and have different prices. You can purchase one of the PC edition here minecraft.net/en-us/get-mine… I hope this helps! ^SA
Hi there! While we can't comment on any game change/patch/update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en… ^SA
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Thank you for sharing your ideas about the continuing development of Minecraft! If you'd like to submit an official suggestion, please visit feedback.minecraft.net/hc/en… ^SA
For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. You can see FAQ about the PS4 Edition here help.minecraft.net/hc/en-us/… ^SA
If you think you've found a bug, you can submit bug reports for all versions of Minecraft here bugs.mojang.com/ so our developers can take a look! ^SA
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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Please try restarting your game in your game console's settings, and log out and back into your Microsoft (Xbox Live) Account in your game's settings. Additionally, you might try closing and re-opening your Realm. I hope this helps! ^SA
If you have a Mojang account with an active copy of Minecraft, you can log into your account and download the game here minecraft.net/en-us/download… I hope this helps! ^SA
For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^SA
If you have a Mojang account with an active copy of Minecraft, you can log into your account and download the game here minecraft.net/en-us/download… I hope this helps! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
We're sorry for the trouble with Minecraft Earth! Please try uninstalling/reinstalling the app as well as force-closing all open applications and restarting your phone. I hope this helps! ^SA
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We're sorry for the trouble with your Marketplace content! Please contact us here help.minecraft.net/hc/en-us/… and confirm any missing content as well as your Gamertag and receipts from purchase and we'll assist as soon as possible. ^SA
If you didn't receive an email from Mojang with a Transaction ID for a purchase, the order is most likely in-complete, and we're unable to refund incomplete orders. You can see some troubleshooting ideas for this here help.minecraft.net/hc/en-us/… I hope this helps! ^SA
I'm very sorry, but we're unable to estimate a wait time for responses. We're working through requests in the order received and will address your request as soon as we can. ^SA
We're sorry for the trouble making a purchase! You may find some useful troubleshooting tips on the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA