Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^SA
If you suspect your account was compromised, resulting in losing your Windows 10 code, please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to attach your Transaction ID. ^SA
While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RL
We're sorry for the trouble making a purchase! You may find some useful troubleshooting tips on the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
@FoxyNoTail We're sorry to hear about the trouble with your Realm. While this is most likely a temporary issue, you can see the latest status updates for Realms at the @MojangStatus Twitter page. We hope everything is up and running again soon! ^SA
If you suspect your account was compromised, resulting in losing your Windows 10 code, please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to attach your Transaction ID. ^SA
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If you suspect your Minecraft account's security has been compromised, please contact us at the link below and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.) help.minecraft.net/hc/en-us/… ^SA
Hello! For help with your Xbox Live account, please reach out to Xbox Player Support here beta.support.xbox.com/contac… I hope this helps! ^SA
It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
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@scott83701811 If you've already pre-ordered the game, you should have access to Minecraft Dungeons on the day of release. For any additional questions about Minecraft Dungeons, you can contact Player Support here beta.support.xbox.com/contac… and see the FAQ here ...
We're sorry for the trouble with your Marketplace content. While this is most likely a temporary issue, please try restarting your game client and logging out/into your Microsoft (Xbox Live) Account in-game. If that doesn't work, please try again in a few hour...
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I'm sorry but we're unable to offer technical troubleshooting help here. You may be able to receive some more direct assistance from the Minecraft community-run help page here: minecraftirc.net/minecrafthe… I hope this helps! ^SA
We're sorry about that! Please double check that the email hasn't arrived to your junk/spam folders. You should be able to log into your account here my.minecraft.net/en-us/login… I hope this helps! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Thank you for checking back in with us. We'll continue working through requests in the order we've received them, and hope to have your issue solved soon! ^SA
I'm very sorry but we cannot expedite specific requests. We'll continue working through requests in the order received and hope we can resolve your issue soon! ^SA
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