Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @SoggyMapleDonut
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
@mazy69552755 Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
Replying to @jamrev73
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
Replying to @COGconnected
We are not able to release any information that is not already publicly confirmed. You will have to wait for more details to be released. However, you should check out our Minecraft: Dungeons FAQ page where we will release any updates or news: ...
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Replying to @RajuanTomer
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. For further assistance, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
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Replying to @churchillvr
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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Replying to @HeroTheKeeper
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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Replying to @jaleblanco0822
Older than 24 hours
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Glad that helped! You can install and uninstall Minecraft as many times as necessary on a single computer. ^SA
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You can install both Minecraft for Windows 10 and Minecraft Java Edition on multiple computers, however you can only use one Minecraft account on one computer at a time. I hope this helps! ^SA
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Replying to @theonejamesbrag
If you suspect your account was compromised, resulting in losing your Windows 10 code, please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to attach your Transaction ID. ^SA
Replying to @raddas04
We're sorry for the delay! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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Replying to @Sasha_D07
It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.) help.minecraft.net/hc/en-us/… ^SA
Replying to @PeterLa84691664
If you think you've found a bug, you can submit bug reports for all versions of Minecraft here bugs.mojang.com/ so our developers can take a look! ^SA
Replying to @yentlvandormael
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Replying to @Just_Mavis_x
We're sorry for the trouble with your Marketplace content! Please contact us here help.minecraft.net/hc/en-us/… and confirm any missing content as well as your Gamertag and receipts from purchase and we'll assist as soon as possible. ^SA
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Replying to @BIMuzer
While Minecraft world data doesn't sync between different game consoles, you can learn more about copying and transferring world data here help.minecraft.net/hc/en-us/… I hope this helps! ^SA
Replying to @Stitchinator
For more information about joining/leaving the beta, please take a look at our help article here: help.minecraft.net/hc/en-us/… Please be extra sure to back up any world content first! ^SA
Replying to @He2v2ar
We're sorry for the trouble making a purchase! You may find some useful troubleshooting tips on the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA