The problem you've described sounds like a temporary issue and should have been resolved now. Please try again, and if you're still having the same problem, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JS
Please check our FAQ at help.minecraft.net/hc/en-us/…. If you still require assistance with your Realm, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to describe the issue, provide the name of the Realm, and your Username/Gamertag. ^JS
I'm glad you found a solution! For refund requests for Minecraft for Windows 10, you can contact Xbox Player Support here beta.support.xbox.com/contac… ^SA
We're sorry for the lost work with your Realm! Please contact us here help.minecraft.net/hc/en-us/… with the Gamertag for your Realm, and we can take a closer look as soon as we can. ^SA