Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
Please check our FAQ at help.minecraft.net/hc/en-us/…. If you still require assistance with your Realm, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to describe the issue, provide the name of the Realm, and your Username/Gamertag. ^JS
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
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Sadly at this time, there is no public mentions of a Mac version being released :c. I recommend going to Discord and submitting your suggestions there: discord.gg/MinecraftDungeons
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For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^SA
This is most likely a temporary issue, but you may receive some help from Xbox Player Support here beta.support.xbox.com/contac… Additionally, you may contact us here help.minecraft.net/hc/en-us/… with his Gamertag and we'll assist as soon as we can. ^SA
If this problem is isolated to your mobile phone, please try force-closing all open apps, and restarting your device. You may also try logging out and back into your Microsoft (Xbox Live) Account within your game's settings. I hope this helps! ^SA
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I'm sorry, but we're not able to provide account-specific support or expedite requests. Please reply to any emails you've received from us regarding your request, or submit a new one here help.minecraft.net/hc/en-us/… ^SA
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If you haven't received an email from Mojang confirming a Transaction ID for the previous purchases, the orders are most likely in-complete, and we're unable to refund incomplete orders. We'd recommend contacting your bank to resolve the pending transactions. ^SA
Please try force-closing and restarting your Minecraft app. If this doesn't work, please try restarting your iPad, as well as logging out/in with your Microsoft (Xbox Live) account in your game settings. I hope this helps! ^SA
While this is most likely a temporary issue, please try force-closing and restarting the game application, as well as logging out and in from your Microsoft (Xbox Live) Account within the game settings. I hope this helps! ^SA
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Hi there! While we can't comment on any update/release schedule information, you can see some more information about Minecraft updates at the following link: help.minecraft.net/hc/en-us/… ^SA
@SIMASGARCIA Minecraft Pocket Edition syncs with your Microsoft (Xbox Live) Account. You can sign into and link your account from the Profile option of your game's settings. I hope this helps! ^SA
Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA
While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
We're sorry for the trouble making a purchase! You may find some useful troubleshooting tips on the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. You can see FAQ about the PS4 Edition here help.minecraft.net/hc/en-us/… ^SA