Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Because Minecraft on Nintendo Switch syncs with your Microsoft (Xbox Live) Account, Please try logging out and back into your Microsoft Account in the game's settings. Also, please try force-closing and re-opening your game in the Switch. I hope this helps! ^SA
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We're sorry to hear about the trouble with your Realm. While this is most likely a temporary issue, please try closing and re-opening your Realm. We hope everything is up and running again soon! ^SA
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We're sorry to hear about the trouble with your Realm. While this is most likely a temporary issue, please try closing and re-opening your Realm. We hope everything is up and running again soon! ^SA
1
Please try force-closing and restarting your Minecraft app. If this doesn't work, please try restarting your phone, as well as logging out/in with your Microsoft (Xbox Live) account in your game settings. I hope this helps! ^SA
Please try restarting your Minecraft application, as well as logging out and back in to your Microsoft Accounts in-game. Additionally, you may log into your Microsoft Live account separately, or download and log into your Microsoft Account in the Xbox Live app...
We're sorry to hear about the trouble with your Realm. While this is most likely a temporary issue, please try closing and re-opening your Realm. We hope everything is up and running again soon! ^SA
We're sorry to hear about the trouble with your Realm. While this is most likely a temporary issue, please try closing and re-opening your Realm. We hope everything is up and running again soon! ^SA
Thank you for sharing your ideas about the continuing development of Minecraft! If you'd like to submit an official suggestion, please visit feedback.minecraft.net/hc/en… ^SA
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Please have them submit a request to us with an email they can access, and confirm as much info about the account as possible (username/transaction ID/purchase date/etc). They can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
We're sorry to hear about the trouble with your Realm. While this is most likely a temporary issue, please try closing and re-opening your Realm. We hope everything is up and running again soon! ^SA
2
If you haven't received an email from Mojang confirming a Transaction ID for the previous purchases, the orders are most likely in-complete, and we're unable to refund incomplete orders. We'd recommend contacting your bank to resolve the pending transactions. ^SA
Please submit a request to us with an email you can access, and confirm as much info about your account as possible (possible email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
If you haven't received an email from Mojang confirming a Transaction ID for the previous purchases, the orders are most likely in-complete, and we're unable to refund incomplete orders. We'd recommend contacting your bank to resolve the pending transactions. ^SA
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While this is most likely a temporary issue, please try closing and re-opening your Realm, as well as force-closing and restarting your game launcher. I hope this helps! ^SA
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@hannahgiovetsis We're sorry to hear about the trouble with your Realm. While this is most likely a temporary issue, please try closing and re-opening your Realm. We hope everything is up and running again soon! ^SA
If you'd like to submit an official suggestion for Minecraft, please visit feedback.minecraft.net/hc/en… ^SA
I'm sorry but we're not able to provide hands-on support here, please reach out to us here help.minecraft.net/hc/en-us/… or reach out to the community-run help page here minecraftirc.net/minecrafthe… ^SA
Please make sure you haven't received any account alerts from noreply@mojang.com, which may filter to your junk/spam folders. In most cases, waiting at least 30 minutes to an hour, or 24 hours will allow you to log in again. I hope this helps! ^SA