Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Any account change or alert emails will come from noreply@mojang.com. To keep your account secure, we recommend using a strong password and security questions, and never sharing account info or logging into unofficial launchers and websites. ^SA
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While this is most likely a temporary issue, please try force-closing and restarting Minecraft in your Switch, as well as restarting the console. I hope this helps! ^SA
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This kind of issue could be related to the use of a third-party launchers or websites. While we can't provide solutions to third-party launcher related issues, you may find helpful support at our community run help page here: minecraftirc.net/minecrafthe… ^SA
If you suspect your account was compromised, please contact us at the link below, and provide as much information about your account as possible (username, email, registered birthday, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
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This is most likely a temporary issue, but it could be related to the use of a third-party launchers or websites. While we can't provide solutions to third-party launcher related issues, you may find helpful support at our community run help page here: ...
While this is most likely a temporary issue, please try restarting your game application, and device, as well as log out and back into your Microsoft (Xbox Live) Account in your game's settings. I hope this helps! ^SA
If you suspect your account was compromised, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… Account emails are sent from noreply@moj...
While this is most likely a temporary issue, you can reach out to Xbox Player Support here beta.support.xbox.com/contac… with problems or questions related to Minecraft Dungeons. ^SA
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Account email addresses are only visible to the owner of the account, and we recommend using a strong password and security questions, as well as never entering your account details into unofficial websites or launchers. ^SA
While this is most likely a temporary issue, you can reach out to Xbox Player Support here beta.support.xbox.com/contac… with problems or questions related to Minecraft Dungeons. ^SA
If you think you've found a bug, you can submit reports for all editions of Minecraft here bugs.mojang.com/ so our developers can take a look! ^SA
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While we're not able to comment on update or game release information, you can find more info about game updates here help.minecraft.net/hc/en-us/… ^SA
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For help recovering a Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
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While this is most likely a temporary issue, we can take a look at your Microsoft (Xbox Live) Account's marketplace content through our contact form here help.minecraft.net/hc/en-us/…. Please be sure to confirm your Xbox Live account email and gamertag when doing so. ^SA