Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please try force-closing and restarting the app, as well as logging out and back into your Microsoft (Xbox Live) Account in the game settings again. I hope this helps! ^SA
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While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
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Please click on the gear icon next to your Realm in the launcher, and then click on settings. You should have an option to close your Realm here, which will become an open button after it's closed. ^SA
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@XXXiHXXX For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
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Thanks for reaching out to us with a bug report. You can submit bug reports for all versions of Minecraft here bugs.mojang.com/ so our developers can take a look! ^SA
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Each player joining a Realm will need a copy of Minecraft for Windows 10, but the owner of a Realm can invite players into a Realm by using the invitee's gamertags from their Microsoft (Xbox Live) Accounts. I hope this helps! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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For help recovering an old Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
Hi there. While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en… ^SA
If there's anything related to your Xbox Live account that could be causing the issue, you might try contacting Xbox Live Player Support here beta.support.xbox.com/contac… ^SA
Please try force-closing and restarting your Minecraft game in your PS4, as well as logging out and back into your Microsoft (Xbox Live) Account within the game settings. I hope this helps! ^SA
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While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
If you've already pre-ordered the game, you should have access to Minecraft Dungeons on the day of release. For any additional questions about Minecraft Dungeons, you can contact Player Support here beta.support.xbox.com/contac… and see the FAQ here ...
I'm very sorry, but because Mojang does not store your local world data, we cannot assist with world recovery. You can see our article about world backup here: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
I'm very sorry for all the problems so far. Please submit a new request, and we will respond as soon as possible. Additionally, you can contact Playstation Support here playstation.com/support ^SA
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In your Realm's settings, for the owner or an admin, you can momentarily close and re-open your Realm. Rest assured that this does not influence your subscription's days remaining and loads back up to the most recent world save. ^SA
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I'm very sorry, but because Mojang does not store your local world data, we cannot assist with world recovery. You can see our article about world backup here: help.minecraft.net/hc/en-us/… I hope this helps! ^SA