Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you didn't receive an email confirming a Transaction ID, the pending authorization, should refund within 7-10 business days. If this doesn't happen, please request a charge back from your bank. We're sorry for the trouble purchasing Minecraft so far. ^SA
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM
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If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^TM
@evsicles Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^TM
Please try logging into your Microsoft Live and Xbox Live accounts, as well as force-closing and restarting your game application. You can log into your Live accounts here xbox.com/en-US/live and here account.microsoft.com/accoun… I hope this helps! ^SA
It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
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I'm sorry that didn't work. Please contact us at our help page, and remember to attach a picture of your receipt from purchasing the minecoins, your gamertag (Microsoft / Xbox Live Account), and total amount of minecoins/content missing: help.minecraft.net/hc/en-us/… ^SA
I'm very sorry, but we're unable to estimate a wait time for responses. We're working through requests in the order received and will address your request as soon as we can. ^SA
For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/…. ^EG
We sincerely apologize for the delay in our response. We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
1
For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/….
For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/….
@xvnanshen Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/….
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Please check our FAQ at help.minecraft.net/hc/en-us/…. If you still require assistance with your Realm, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS