Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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While this is most likely a temporary issue and may depend on the version of Minecraft you're playing, please try force-closing and restarting your game, and your device.
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This may depend on the version of Minecraft you're playing, but if you're playing Windows 10 Edition the keyboard shortcut 'Ctrl+B' should toggle this feature. I hope this helps! ^SA
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Please try restarting your Minecraft application, as well as logging out and back in to your Microsoft Accounts in-game. Additionally, you may log into your Microsoft Live account separately, or download and log into your Microsoft Account in the Xbox Live app...
For help recovering an old Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
If you're inviting friends to a Realms server, you can use their username to send invites out. If you're referencing a specific link you're receiving from Mojang, please let us know a few more details about this so we can understand your problem better. I hope this he...
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This could be a temporary issue, and your name will update in time, but please try logging out and into your game launcher. I hope this helps! ^SA
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We're very sorry for the long delay in responses, we are working through player requests in the order they were received and will assist as soon as possible. ^SA
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While this may be a temporary issue, please try accessing the website from a different browser of private tab. I hope this helps! ^SA
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So long as the owner of your Realm hasn't set it to a closed state, invited players will be able to join and play at any time while the subscription is active. I hope this helps! ^SA
We're very sorry for the long delay in responses, we are working through player requests in the order they were received and will assist as soon as possible. ^SA
I'm sorry about that! Please contact us at our help page, and remember to attach a picture of your receipt from purchasing the minecoins, your gamertag (Microsoft / Xbox Live Account), and total amount of minecoins missing: help.minecraft.net/hc/en-us/… ^SA
Please try restarting your Minecraft application, as well as logging out and back in to your Microsoft Accounts. Additionally, you may log into your Microsoft Live account separately, or download and log into your Microsoft Account in the Xbox Live app. ^SA
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Please try restarting your Minecraft application, as well as logging out and back in to your Microsoft Accounts. Additionally, you may log into your Microsoft Live account separately, or download and log into your Microsoft Account in the Xbox Live app. ^SA
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Thank you for sharing your ideas about the continuing development of Minecraft! If you'd like to submit an official suggestion, please visit feedback.minecraft.net/hc/en… ^SA
Unfortunately, Paypal is no longer accepted on the Minecraft website. For more information, you can see this article here help.minecraft.net/hc/en-us/… ^SA
For Pocket Edition, please try force-closing the app, restarting your device and logging out/in to your Microsoft Account with the game profile settings. I hope this helps! ^SA
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We'll just need to verify as much information as possible about your account as possible so we can look into account recovery. For security reasons we're not able to reply to a different email than what is submitted in the form. I hope this helps! ^SA
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR