Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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If you'd like to submit a suggestion for the Minecraft games, please visit Reddit.com/r/MinecraftSugges…. Other versions of the game are developed by 4J Studios, and generally follow the development of the PC version of Minecraft.
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Great question! We have our full list of accessibility features for Minecraft: Dungeons here: minecraft.net/en-us/accessib…
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Heya! feedback/suggestions can be posted to aka.ms/DungeonsFeedback. We appreciate your support!
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If you didn't receive a beta key for Minecraft: Dungeons then sadly there is not a way to play Minecraft: Dungeons before its official release on May 26th :c.
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The current beta is for PC only :c. We have notified all players who were randomly chosen from beta participant signups via e-mail and provided access. Sadly, we will not be adding any more participants to the beta at this time.
Glad to hear you're interested in Minecraft: Dungeons beta :). We have notified all players who were randomly chosen from beta participant signups via e-mail and provided access. Sadly, we will not be adding any more participants to the beta at this time :c.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
You can contact us by completing this form here help.minecraft.net/hc/en-us/… with an email you can access. If you need account related help, please confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc) I hope this helps! ^SA
If you haven't received an email from Mojang confirming a Transaction ID for the previous purchases. The orders are most likely in-complete, and we're unable to refund incomplete orders. We'd recommend contacting your bank to resolve the pending transactions. ^SA
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I'm very sorry, but we're unable to estimate a wait time for responses. We're working through requests in the order received and will address your request as soon as we can. ^SA
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It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
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We're sorry to hear of the trouble with Minecraft Xbox Edition. For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^SA
Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA
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We're sorry to hear about this. While this is most likely a temporary issue, please try logging out and into your Minecraft account within your game launcher. We hope everything is up and running again soon! ^SA
We're sorry to hear about this. While this is most likely a temporary issue, please try logging out and into your Minecraft account within your game launcher. We hope everything is up and running again soon! ^SA