Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm sorry to hear about the trouble with multiplayer on Minecraft Xbox Edition. For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^SA
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
I'm sorry about that! Please contact us at our help page, and remember to attach a picture of your receipt from purchasing the minecoins, your gamertag (Microsoft / Xbox Live Account), and total amount of minecoins/content missing: help.minecraft.net/hc/en-us/… ^SA
Some payment methods, like pre-paid credit cards will not work on the Minecraft website. You'll initially receive a pending charge, but this won't finalize until you receive an email with a Transaction ID. For more information visit: help.minecraft.net/hc/en-us/… ^SA
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We're unable to provide refunds for minecoin purchases, you can contact us here help.minecraft.net/hc/en-us/… with a confirmation of your minecoin purchase and we can look into replenishing your account with minecoins. I hope this helps! ^SA
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Because prepaid debit cards and VISA gift cards do not work on the Minecraft website, you will need to use a bank-issued credit or debit card to purchase the game. You can find more info about purchasing Minecraft here help.minecraft.net/hc/en-us/… I hope this helps!...
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
I'm sorry to hear of the trouble with your Xbox Edition. For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^SA
I'm very sorry, but we're unable to estimate a wait time for responses. We're working through requests in the order received and will address your request as soon as we can. ^SA
Hey there!
More information for Bedrock on PS4 can be found at our FAQ on our help site.
help.minecraft.net/hc/en-us/… ^JR
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Please submit a request to us with an email you can access, and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
While we're unable to process refund requests here, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Please remember to attach your Transaction ID for quicker help. ^SA
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en… ^SA
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Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
Please submit a request to us with an email you can access, and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
For help with realms connection issues on Minecraft Java Edition, please visit help.minecraft.net/hc/en-us/…. ^JR