Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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@nangolian Please submit a request to us with an email you can access, and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
For help with realms connection issues on Minecraft Java Edition, please visit help.minecraft.net/hc/en-us/…. ^JR
Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA
I'm sorry but we're unable to offer technical troubleshooting help here. You may be able to receive some more direct assistance from the Minecraft community-run help page here: minecraftirc.net/minecrafthe… I hope this helps! ^SA
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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We're sorry for the trouble making a purchase! You may find some useful troubleshooting tips on the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
If you know the email associated with your account, please contact us from an email you can access here help.minecraft.net/hc/en-us/… and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc) ^SA
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I'm very sorry, but we're unable to estimate a wait time for responses. We're working through requests in the order received and will address your request as soon as we can. ^SA
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
For questions about Minecraft on mobile devices, please visit help.minecraft.net/hc/en-us/…. ^JR
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^JR
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
Hey there!
More information for Bedrock on PS4 can be found at our FAQ on our help site.
help.minecraft.net/hc/en-us/… ^JR
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
For further assistance, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
For further assistance, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^JR
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR