Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/…. ^JR
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
For further assistance, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
Info about Minecraft Earth can be found at minecraft.net/earth/faq for support go to aka.ms/mcearthsupport ^JR
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
I'm sorry but we're unable to offer technical troubleshooting help here. You may be able to receive some more direct assistance from the Minecraft community-run help page here: minecraftirc.net/minecrafthe… I hope this helps! ^SA
Please contact us with the confirmation emails attached here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. I hope this helps! ^SA
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I'm sorry but we're unable to offer technical troubleshooting help here. You may be able to receive some more direct assistance from the Minecraft community-run help page here: minecraftirc.net/minecrafthe… I hope this helps! ^SA
Please submit a request to us with an email you can access, and confirm as much info about your account as possible ( possible email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
Unfortunately, all Minecraft worlds are stored locally, and aren't attached in any way to your account within Mojang's servers. For questions about the Xbox Edition of Minecraft, you can contact Player Support here beta.support.xbox.com/contac… ^SA
We're sorry for the trouble making a purchase! You may find some useful troubleshooting tips on the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
For assistance updating a birthday on an account, please contact us here help.minecraft.net/hc/en-us/… Remember that we will need to confirm your Transaction ID in order to make this update. I hope this helps! ^SA
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Thank you for sharing your ideas about the continuing development of Minecraft! If you'd like to submit an official suggestion, please visit feedback.minecraft.net/hc/en… ^SA
Because Minecraft for Windows 10 works with your Microsoft/Xbox Live account, downloading the Xbox app to your PC from the Microsoft Store and restarting Minecraft could fix the issue. If this doesn't work, you can reach Xbox Live Support here ...
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to attach your Transaction ID. ^SA
Please try uninstalling and reinstalling the game, and you can find more information at the following link: help.minecraft.net/hc/en-us/… ^SA
I'm sorry, but we're unable to make exceptions to the 30 day wait for username changes, After 30 days have passed, you can update your name here: account.mojang.com/me/settin… and you can read more about username changes here: help.minecraft.net/hc/en-us/… I hope this helps...