Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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@DramaticLlama2 While this is most likely a temporary issue, please try restarting your game client and your computer/console and try signing into your Microsoft (Xbox Live) Account again. If this does not work, please try again after a few hours time. I hope this helps! ^SA
If you've been charged twice, please send us the second Transaction ID from a confirmation email from Mojang. If you haven't received another Transaction ID, it is likely your order did not complete, and we'd recommend contacting PayPal. I hope this helps! ^SA
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Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en… ^SA
Please submit a request to us with an email you can access, and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
I'm sorry but we're not able to provide support problems with transferring your world data, however you may find some helpful information here help.minecraft.net/hc/en-us/… I hope this helps! ^SA
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While this is most likely a temporary issue, please try force-closing your application and restarting your phone. I hope this helps! ^SA
While this is most likely a temporary issue, please try force-closing the launcher and restarting it. Additionally, you may find some help from the following article help.minecraft.net/hc/en-us/… I hope this helps! ^SA
Please submit a request to us with an email you can access, and confirm as much info about your account as possible (possible email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en… ^SA
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We're sorry for the trouble making a purchase! You may find some useful troubleshooting tips on the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
While this may be a temporary issue, please try logging out and into your Xbox Live account, and restart your game application. For support for Minecraft Xbox Edition, you can reach Player Support here beta.support.xbox.com/contac… I hope this helps! ^SA
If you're having trouble receiving a password reset, please check your junk and spam folders for the email. For more information about login issues, you can see the following help article help.minecraft.net/hc/en-us/… I hope this helps! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
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While this is likely a temporary issue, please try force-closing and restarting your game application. I hope this helps! ^SA
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Thanks for reaching out to us with a bug report. You can submit bug reports for all versions of Minecraft here bugs.mojang.com/ so our developers can take a look! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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Please submit a request to us with an email you can access, and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to confirm as many details about your account as possible (email/username/transaction ID/purchase date/etc) I hope this helps! ^SA