Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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My apologies, the use of Paypal was turned off as of today as mentioned here help.minecraft.net/hc/en-us/… Since purchases for Minecraft are processed in Sweden, you might try contacting your bank prior to making the purchase. ^SA
Minecraft game codes are not region locked, but unfortunately we're not able to recommend specific retailers. Additionally, you can purchase Minecraft Java Edition with a PayPal account if you have one. ^SA
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That sounds quite frustrating :c. Please make a ticket so we can look further into your issue help.minecraft.net/hc/en-us/…
@Svissino Glad to hear you're interested in Minecraft: Dungeons beta :). We have notified all players who were randomly chosen from beta participant signups via e-mail and provided access. Sadly, we will not be adding any more participants to the beta at this time :c.
This could depend on the version of Minecraft you're running, but please try restarting the app, and restarting your Realm as well. I hope this helps! ^SA
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Please visit the Profile page of your game settings, and you should find a button to manage your account. For more help with the Xbox Edition, you can contact Player Support here beta.support.xbox.com/contac… I hope this helps! ^SA
I'm sorry but we're not able to provide estimates related to temporary issues or game patches. We hope the problem resolves soon! ^SA
Thanks for reaching out to us with a bug report. You can submit bug reports for all versions of Minecraft here bugs.mojang.com/ so our developers can take a look! ^SA
It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
This kind of issue could be related to the use of a third-party launchers or websites. While we can't provide solutions to third-party launcher related issues, you may find helpful support at our community run help page here: minecraftirc.net/minecrafthe… ^SA
Please try force-closing and restarting the app, as well as logging out and back into your Microsoft (Xbox Live) Account in the game settings. I hope this helps! ^SA
@xam323 This kind of issue could be related to the use of a third-party launchers or websites. While we can't provide solutions to third-party launcher related issues, you may find helpful support at our community run help page here: minecraftirc.net/minecrafthe… ^SA
Please try logging out and into your Xbox live account. For more help with Minecraft for Xbox, you can contact Player Support here beta.support.xbox.com/contac… I hope this helps! ^SA
Please submit a request to us with an email you can access, and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
While it's very possible this is a temporary issue, please try closing and re-opening your Realm as this can help with connectivity and lag issues. I hope this helps! ^SA
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Unfortunately, Minecraft Dungeons will not launch with through the Java Launcher. You can see more information about the game here help.minecraft.net/hc/en-us/… I hope this helps! ^SA
We're sorry for the trouble making a purchase! You may find some useful troubleshooting tips on the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA