Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please try force-closing and restarting your Minecraft game in your PS4, and then logging out and back into your Microsoft (Xbox Live) Account within the game settings. You can get more help with the Playstation Edition here jp.playstation.com/support/ I hope this helps!...
We're sorry for the trouble with your Marketplace content. Please try logging out and into your Microsoft account in the game settings, and restart your Minecraft game as well. You can get more help with the Playstation Edition here jp.playstation.com/support/ ^SA
It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. ^JR
This kind of issue could be related to the use of a third-party launchers or websites. While we can't provide solutions to third-party launcher related issues, you may find helpful support at our community run help page here: minecraftirc.net/minecrafthe… ^SA
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For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
For help recovering an old Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
Hi there! While we can't comment on any update or release related information, you can see our article about Chromebooks here help.minecraft.net/hc/en-us/… and provide feedback to our team here
feedback.minecraft.net/hc/en… I hope this helps! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA
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If you didn't receive an email from Mojang confirming a Transaction ID, your orders are most likely in an incomplete status and we are unable to process a refund for incomplete orders. We recommend contacting your bank for help resolving pending transactions. ^SA
@RayJCaron For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
@leandro87865935 I'm sorry, but we're unable to make exceptions to the 30 day wait for username changes, After 30 days have passed, you can update your name here: account.mojang.com/me/settin… and you can read more about username changes here: help.minecraft.net/hc/en-us/… I hope this hel...
@Jordan59958849 Please send us an email at help.minecraft.net/hc/en-us/… with an email you can access and we will assist as soon as possible. Please remember to attach your Transaction ID and confirm the email used. ^SA
Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA
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Please submit a request to us with an email you can access, and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
I'm sorry about that! Please contact us at our help page, and remember to attach a picture of your receipt from purchasing the minecoins, your gamertag (Microsoft / Xbox Live Account), and the skin pack needed on your account: help.minecraft.net/hc/en-us/… ^SA
I'm sorry about that! Please contact us at our help page, and remember to attach a picture of your receipt from purchasing the minecoins, your gamertag (Microsoft / Xbox Live Account), and total amount of minecoins missing: help.minecraft.net/hc/en-us/… ^SA
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR