Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
We sincerely apologize for the delay in our response. We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
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Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
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I'm happy to see that your issue has been resolved! That said, feel free and contact us again anytime you need us. ^EG
@tyxmyles For questions about the Playstation editions of the game, please contact Playstation Support. playstation.com/support or nitter.vloup.ch/AskPlayStation.
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We sincerely apologize for the delay in our response. We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^JS
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For questions about the Windows 10 edition of Minecraft, please contact Windows Store Support at aka.ms/WinStoreSupport for assistance. ^JS
For questions about the Windows 10 edition of Minecraft, please contact Windows Store Support at aka.ms/WinStoreSupport for assistance. ^JS
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
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I'm very sorry, but we're unable to re-issue or troubleshoot limited edition items such as capes. ^SA
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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It's possible we may need to take a look at your account. Please contact us here help.minecraft.net/hc/en-us/… and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc) and we'll assist as soon as possible. ^SA
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Hi again. I've checked with our team and it's most likely that these two items are minecoin packs, which are the digital currency used to purchase packs, worlds and skins on the Minecraft Marketplace. I hope this helps! ^SA
I'm very sorry, but we're unable to estimate a wait time for responses. We're working through requests in the order received and will address your request as soon as we can. ^SA
@oblib2005 Please submit a request to us with an email you can access, and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA