Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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While we cannot provide refunds for Minecoin purchases, please contact us here help.minecraft.net/hc/en-us/… with a copy of your Minecoin purchase receipt and we can help replenish your account with Minecoins. I hope this helps! ^SA
@NIGHTMARES_ We have notified all players who were randomly chosen from beta participant signups via e-mail and provided access, and cannot troubleshoot issues with downloading or launching the game. You can sign up for the beta here dungeons.minecraft.net/ in case another is ...
Because Minecraft for Windows 10 works with your Microsoft/Xbox Live account, downloading the Xbox app to your PC from the Microsoft Store and restarting Minecraft could fix the issue. If this doesn't work, you can reach Xbox Live Support here ...
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Please try force-closing the game application, and for more questions about Minecraft on PS4, you can contact Playstation Player Support here playstation.com/support I hope this helps! ^SA
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Please try restarting your device, swiping right to make sure the app didn't appear on a blank home screen, and checking your parental control settings. I hope this helps! ^SA
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
Please try logging into your Microsoft Live account to make sure there are no sign-on restrictions in place with your account. Additionally, you can +1 the following bug report, and similar reports to keep our developers aware of this: bugs.mojang.com/browse/MCCE-… ^SA
To play online with other Minecraft Bedrock Edition players, you should only need to log into your Microsoft Account in the game's settings. For questions about Nintendo's online subscription, we'd recommend contacting Nintendo. ^SA
Another thing you can try is logging into your Microsoft Live account on your computer, to ensure no account restrictions are in place that could prevent a successful sign-on. I hope this helps! ^SA
For any support for Minecraft Dungeons, we would recommend contacting Xbox Player Support here beta.support.xbox.com/contac… I hope this helps! ^SA
I'm sorry to hear that, please submit a new request here help.minecraft.net/hc/en-us/… with as much matching info for your account as possible (email/username/purchase date and location/etc) and our team will assist as soon as possible. ^SA
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Unfortunately we're not able to comment on when new updates or game patches for Minecraft may be rolled out, but you can add a +1 to this and similar bug reports here bugs.mojang.com/browse/MCCE-… I hope this helps! ^SA
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Please send us an email at help.minecraft.net/hc/en-us/… from any email address you control and we will assist. Remember to attach your Transaction ID if you can. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JS
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
All available info on game updates can be found at help.minecraft.net/hc/en-us/….
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^JS