Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. You can see FAQ about the PS4 Edition here ...
If you need to change your date of birth, please contact us here help.minecraft.net/hc/en-us/… and provide your Transaction ID from date of purchase. We will need to verify your Transaction ID in order to make this update. I hope this helps! ^SA
@tommy_jones_33 For help recovering an old Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
We would also recommend setting up security challenge questions and keeping your answers in a safe place, as well as never entering your account credentials into third-party sites. You can update your account settings here account.mojang.com/me/settin… I hope this helps! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Please try force-closing and restarting the Minecraft app in your PS4. Additionally, you can contact Playstation Support here playstation.com/support ^SA
If you have not yet obtained parental consent on your account, you will be locked out of playing on other player's Realms. Please see the following article for more info on obtaining consent: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
Sorry about the long delay you're experiencing. We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
This is most likely a temporary issue and should be resolved soon, but please try restarting your Minecraft game, and computer to see if that helps the issue. I hope this helps! ^SA
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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Because Minecraft for Windows 10 works with your Microsoft/Xbox Live account, downloading the Xbox app to your PC from the Microsoft Store and restarting Minecraft could fix the issue. If this doesn't work, you can reach Xbox Live Support here ...
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Please try logging out and in from your Microsoft (Xbox Live) Account within the game settings, as well as force-closing and restarting the game application. I hope this helps! ^SA
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For help recovering a Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR