Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm sorry to hear about that! If you're playing on a PC, please make sure your Operating System and video card drivers are up to date. You can find more information at the following link: help.minecraft.net/hc/en-us/… ^SA
While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
@Shw4rl3y It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
Using your Mojang account, you can purchase a Minecraft gift code on the Minecraft website which you can send to a friend as a gift. I hope this helps! ^SA
While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
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It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc...
While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
If you've already redeemed your gift code to your Mojang account, please try logging in and downloading the Java launcher here: minecraft.net/en-us/download… I hope this helps! ^SA
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While we can't assist with account-specific questions here, if you think your Windows 10 code was compromised, please contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. I hope this helps! ^SA
Thank you for sharing your ideas about the continuing development of Minecraft! If you'd like to submit an official suggestion, please visit feedback.minecraft.net/hc/en…. ^SA
I'm sorry but we're not able to provide guidance for setting up custom Minecraft servers. You're still able to subscribe and update subscriptions for standard Realms however. I hope this helps! ^SA
For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
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Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en…. ^SA
@Toby38405482 Please try force-closing your Minecraft app and signing in again. You might also try downloading the Xbox Live mobile app and signing in before signing in on the PS4. I hope this helps! ^SA
Thank you for sharing your ideas about the continuing development of Minecraft! If you'd like to submit an official suggestion, please visit feedback.minecraft.net/hc/en…. ^SA
1
I'm sorry to hear about that! For refund requests of Minecraft Windows 10 Edition, please reach out to Xbox Live Support here: beta.support.xbox.com/contac… ^SA
Hi there! While we can't comment on any update or release schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en…. ^SA