Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Glad to help out :3. As of right now, there is not a way to pre-load the game :c. Let me know if you have any other questions though!
Some payment methods, like pre-paid credit cards will not work on the Minecraft website. You'll initially receive a pending charge, but this won't finalize until you receive an email with a Transaction ID. For more information visit: help.minecraft.net/hc/en-us/… ^SA
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I'm very sorry, but because Mojang does not store your local world data, we cannot assist with world recovery. You can see our article about world backup here: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
If you've installed Windows 10 Edition (Bedrock) on your PC, this edition is not compatible with Minecraft Java Edition (PC/Mac). If you're both on Java Edition, please try restarting the Realm and re-sending the invite. I hope this helps! ^SA
While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
パスワード再設定確認メールがスパム・ジャンクフォルダーに入っていませんかご確認ください。それでも届きません場合は本窓口まで（help.minecraft.net/hc/en-us/…）お問い合わせください。その際、アカウント関連情報（メール/ユーザーネーム/トランザクションIDなど）のご確認をいただく...
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While we're not able to assist with Microsoft (Xbox Live) Accounts, you can reach Xbox Live Player support with your question here: beta.support.xbox.com/contac… I hope this helps! ^SA
Provided you have access to the account email, you can reset security questions on the account settings page here account.mojang.com/me/settin… If you need help with account recovery, you can contact us here help.minecraft.net/hc/en-us/… with as much account info as possible...
Minecraft on PC (Windows 10 Edition / Java Edition) are both separate purchases from Pocket Edition, so you'll need to purchase the game again. Please note that Windows 10 (Bedrock) Edition is compatible for multiplayer with Pocket Edition while Java Edition i...
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I'm sorry for the trouble you're experiencing with your world in Minecraft on Xbox. For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^SA
@JaqueeItz While we can't assist with account-specific questions here, if you think your Windows 10 code was compromised, please contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. I hope this helps! ^SA
Thank you for sharing your ideas about the continuing development of Minecraft! If you'd like to submit an official suggestion, please visit feedback.minecraft.net/hc/en…. ^SA
@TrevorXbox While this could be a temporary issue, please try restarting your Realm, or reverting to the most recent backup. I hope this helps! ^SA
I'm sorry but we're unable to offer technical troubleshooting help here. You may be able to receive some more direct assistance from the Minecraft community-run help page here: minecraftirc.net/minecrafthe… I hope this helps! ^SA
The problem you've described sounds like a temporary issue and should be resolved very soon. Please try again later, and if the issue persists, you can report a bug here: bugs.mojang.com/ ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Because Minecraft for Windows 10 works with your Microsoft/Xbox Live account, downloading the Xbox app to your PC from the Microsoft Store and restarting Minecraft could fix the issue. If this doesn't work, you can reach Xbox Live Support here ...
The problem you've described sounds like a temporary issue and should be resolved very soon. Please try again later, and if the issue persists, you can report a bug here: bugs.mojang.com/ ^SA
Please submit a request to us with an email you can access, and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA