Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
Please try force-closing and restarting your Minecraft game in your PS4, as well as logging out and back into your Microsoft (Xbox Live) Account within the game settings. I hope this helps! ^SA
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Please try force-closing and restarting your Minecraft game in your PS4, as well as logging out and back into your Microsoft (Xbox Live) Account within the game settings. I hope this helps! ^SA
For help recovering an old Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, possible email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
While this could be a temporary issue, please try force-closing and restarting the Minecraft app in the Nintendo Switch as this many help you sign into your Microsoft (Xbox Live) Account in the game's settings. I hope this helps! ^SA
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If you have a credit card, you should be able to add your own parental consent by registering it to your account. You can see more info about this here: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
Please try logging out and into your Mojang account in the Minecraft Java launcher, as this can help the launcher receive the latest updates. I hope this helps! ^SA
If you have not received an email from Mojang containing a Transaction ID, this means the order has failed and we are not able to refund incomplete orders. We recommend contacting your bank to have any pending authorizations resolved. I hope this helps! ^SA
We have notified all players who were randomly chosen from beta participant signups via e-mail and provided access, and won't be adding more participants to the beta at this time. However, sign up for the beta here dungeons.minecraft.net/ in case another is set up.
For help recovering an old Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
For help recovering an old Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
Please submit a request to us with an email you can access, and confirm as much info about your account as possible (email/username/transaction ID/purchase date/etc). You can contact us here help.minecraft.net/hc/en-us/… and we will assist as soon as possible. ^SA
Please try force-closing and restarting your game in your PS4, and try logging out and back into your Microsoft (Xbox Live) Account within the game settings. I hope this helps! ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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You can see your UUID in some third-party websites and databases, however we're not able to provide links to non-official Minecraft websites. I hope this helps! ^SA
Thanks for reaching out to us with a bug report. You can submit bug reports for all versions of Minecraft here bugs.mojang.com/ so our developers can take a look! ^SA
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Please visit the Apple App store, or Google Play store depending on your device, and search for Minecraft. I hope this helps! ^SA
Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en…. ^SA
We have notified all players who were randomly chosen from beta participant signups via e-mail and provided access, and won't be adding more participants to the beta at this time. However, sign up for the beta here dungeons.minecraft.net/ in case another is set up.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
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