Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Unfortunately we're not able to assist with Microsoft (Xbox Live) Accounts, but you may find some helpful info here help.minecraft.net/hc/en-us/… or by contacting Playstation Support here playstation.com/support I hope this helps! ^SA
While this is most likely a temporary issue, please try logging out and back into your Microsoft (Xbox Live) Account in the game settings. For support from Nintendo, you can use this link here en-americas-support.nintendo… I hope this helps! ^SA
While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
Unfortunately we cannot assist with account-specific information here. If you've already submitted a request to us, please send a reply with any other information you can remember about your account and we will investigate the issue as soon as possible. ^SA
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Thank you for sharing your ideas about the continuing development of Minecraft! If you'd like to submit an official suggestion, please visit feedback.minecraft.net/hc/en…. ^SA
While this could be a temporary issue, please be sure you're both synced with your Microsoft (Xbox Live) Accounts in the settings menus, and try re-sending the game invitation after. I hope this helps! ^SA
You can hold the space key in water to float up and jump out, and hold the shift key to avoid falling over ledges. Minecraft is an extensive game content-wise, but you can find some basic info here help.minecraft.net/hc/en-us/… and plenty of videos online that can help o...
@Wumbenis Please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please provide as much account information as possible to help verify you as the owner (Transaction ID, username, email, purchase date, etc). ^SA
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While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
While we're unable to process Realms refund requests here, please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to attach your Transaction IDs for quicker help. ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
As of right now, there are no public mentions or plans about a Mac release :c. You can learn more at our FAQ here: help.minecraft.net/hc/en-us/…
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Sorry for the trouble with Minecraft on PS4! While this is most likely a temporary issue, you can reach Playstation Support here playstation.com/support and see our article about PS4 here help.minecraft.net/hc/en-us/… I hope this helps! ^SA
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I'm sorry, but we're unable to make exceptions to the 30 day wait for username changes, After 30 days have passed, you can update your name here: account.mojang.com/me/settin… and you can read more about username changes here: help.minecraft.net/hc/en-us/… I hope this help...
Sorry for the trouble with Minecraft on PS4! While this is most likely a temporary issue, you can reach Playstation Support here playstation.com/support and see our article about PS4 here help.minecraft.net/hc/en-us/… I hope this helps! ^SA
Hi there, you can run up to one Realms sever per Realms Plus subscription. You can learn more at the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
Hi there. I'm very sorry we haven't been able to assist yet. Please be sure you've specified the Marketplace content that you're unable to download in your request as well as provided a receipt from purchasing the Minecoins. We will respond as soon as possible. ^SA
@BabyPlutoFan_ This is most likely a temporary issue, and should be solved very soon. If the issue persists, we'd recommend taking a look over this article here: help.minecraft.net/hc/en-us/… I hope this helps! ^SA