Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,619
- Likes 43
While this is likely a temporary issue that will resolve over a short while, logging into your account at accounts.mojang.com could help update the system. Thank you for your patience with this error! ^SA
1
1
@AzazelHu It sounds like we'll need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
One thing that can help with this is to close and re-open your Realm to restart it. I hope this helps! ^SA
1
Sorry about the long delay you're experiencing! While we can't handle account-specific requests here, we try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Please try signing out and back into your Microsoft/Xbox Live account as this may solve the issue. Restarting your system can help too. Additionally, you can contact Xbox Support here: beta.support.xbox.com/contac… I hope this helps! ^SA
I'm sorry, but we're unable to make exceptions to the 30 day wait for username changes, After 30 days have passed, you can update your name here: account.mojang.com/me/settin… and you can read more about username changes here: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
The problem you've described sounds like a temporary issue and should be resolved very soon. Please try again later, and if the issue persists, you can report a bug here: bugs.mojang.com/ ^SA
I'm sorry for the trouble with that! Please try downloading the Xbox Live app and signing into your account there, and then start the Minecraft Pocket Edition app again. I hope this helps! ^SA
2
@mis_masters Thanks for reaching out to us with a bug report. You can submit bug reports for all versions of Minecraft here bugs.mojang.com/ so our developers can take a look! ^SA
We have notified all players who were randomly chosen from beta participant signups via e-mail and provided access, and will not be adding any more participants to the beta at this time. However, sign up for the beta here dungeons.minecraft.net/in case another is...
We have notified all players who were randomly chosen from beta participant signups via e-mail and provided access, and will not be adding any more participants to the beta at this time. However, sign up for the beta here dungeons.minecraft.net/in case another is set up.
For help recovering an old Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
2
It sounds like we'll need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Some payment methods, like pre-paid credit cards will not work on the Minecraft website. You'll initially receive a pending charge which is finalized when you receive an email containing your Transaction ID. For more information visit: help.minecraft.net/hc/en-us/… ^SA
1
1
Unfortunately, the Minecraft Realms service has not yet launched for PS4, meaning Minecraft for PS4 is not yet multiplayer-compatible with the Xbox version of Minecraft. You can find some more information here: help.minecraft.net/hc/en-us/… ^SA
1
2
@Marek40627044 It sounds like we'll need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to attach your Transaction ID. ^SA
2