Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. You can see FAQ about the PS4 Edition here ...
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It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
We're sorry to hear about that. Please check that your Windows system is up to date, and you may be able to receive some useful help from the community-run help page here: minecraftirc.net/minecrafthe… I hope this helps! ^SA
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@TioHiroshiUwU Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA
I'm sorry for the trouble with your Realm. For help with the Xbox Edition of Minecraft, you can contact Xbox Player support here: beta.support.xbox.com/contac… I hope this helps! ^SA
Thanks for reaching out to us with a bug report. You can submit bug reports for all versions of Minecraft here bugs.mojang.com/ so our developers can take a look! ^SA
Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en…. ^SA
Because Minecraft for Windows 10 works with your Microsoft/Xbox Live account, downloading the Xbox app to you PC from the Microsoft Store and restarting Minecraft could fix the issue. If this doesn't work, you can reach Xbox Live Support here ...
While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
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Hi again. All Editions of Minecraft Bedrock require you to sign in with your Microsoft (Xbox Live) Account, because this will sync any purchased content from the Minecraft Marketplace, as well as enable you to play multiplayer through Xbox Live. I hope this helps! ^SA
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Hi there! Because it's sold on different gaming consoles, Minecraft for Nintendo Switch needs to be purchased separately from Minecraft for Windows 10, PS4 and Xbox. I hope this helps! ^SA
We're sorry for the delay in helping with your refund. Please be sure you've provided your Transaction ID in your email to us, and we thank you for your continued patience as we work through requests in the order they were received. ^SA
This could be related to the use of a third-party launcher in the past. While we can't provide solutions to third-party launcher related issues, you may find helpful support at our community run help page here: minecraftirc.net/minecrafthe… ^SA
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I'm sorry for the trouble setting up your account! Please try doing so with a different browser, or with a private tab just in case the root cause has to do with your cookies/cache. I hope this helps! ^SA
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Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en…. ^SA
Hi there! If you've just created a Mojang account, you'll need to log in with your registered email and password. If you need to reset your password, you can do so here: my.minecraft.net/en-us/passw… I hope this helps! ^SA
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This is most likely a temporary issue, but can be helped by restarting your game client. We hope the issue resolves soon! ^SA
Please try adding the Xbox Live app to your PC from the Microsoft Store, as well as log out and back in from your Microsoft (Xbox Live) Account in your game. I hope this helps! ^SA
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Hi there! Please try logging in with a different browser, or try a private tab in case the root issue is related to your stored cookies/cache. I hope this helps! ^SA
Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en…. ^SA
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