Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
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Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en…. ^SA
I'm sorry, but we're unable to make exceptions to the 30 day wait for username changes, After 30 days have passed, you can update your name here: account.mojang.com/me/settin… and you can read more about username changes here: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
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Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc...
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I'm sorry, but we're unable to make exceptions to the 30 day wait for username changes, After 30 days have passed, you can update your name here: account.mojang.com/me/settin… and you can read more about username changes here: help.minecraft.net/hc/en-us/… I hope this hel...
For help recovering your Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
For refund requests of Minecraft Windows 10 Edition, please reach out to Xbox Live Support here: beta.support.xbox.com/contac… ^SA
I'm sorry about that! Please contact us at our help page, and remember to attach a picture of your receipt from purchasing the content, your gamertag (Microsoft / Xbox Live Account), and names of all missing content: help.minecraft.net/hc/en-us/… ^SA
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I'm sorry for the trouble you're experiencing with Minecraft on Xbox. While this is most likely a temporary issue, you can contact Xbox Support here nitter.vloup.ch/xboxsupport or here support.xbox.com for questions about Minecraft for Xbox ^SA
Please check and make sure you've logged into your Microsoft (Xbox Live) Account in your game's settings. If you're already logged in, please try logging out and back in. I hope this helps! ^SA
It's possible that closing and re-opening the Realm could resolve problems when joining. I hope this helps! ^SA
Hello again, this could be a delay in the system, and will hopefully resolve within a matter of hours. Please try logging into minecraft.net with your profile, and give this link another try after waiting some time: accounts.mojang.com ^SA
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Hi there! Minecraft dungeons will be a separate release from Minecraft Java or Windows 10. You can learn more about the game here: minecraft.net/en-us/about-du… I hope this helps! ^SA
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It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
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For help recovering an old Minecraft account you can't access, please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc)...
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If you've just redeemed your code, you should be able to download Minecraft for Windows 10 after logging into the Microsoft Store with the account used to redeem it. If you have any further problems, please contact Xbox Support here: beta.support.xbox.com/contac… ^SA