Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We're glad to help! Remember to place a campfire underneath the beehive before taking any honey with a bottle for safety! Happy mining! ^SA
There could be multiple solutions to this one issue, but you might try running the launcher as an admin or verify your firewall/antivirus software aren't interfering. You can also visit the community-run help page for hands-on help here: minecraftirc.net/minecrafthe… ^SA
For help with the Playstation edition of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. I hope this helps! ^SA
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If you're playing on a PC, updating your Operating System and video card drivers may help the problem. You can find more information at the following link: help.minecraft.net/hc/en-us/… It turns out there's also a bug report for this issue here: bugs.mojang.com/browse/MCPE-… ^SA
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If this is regarding Marketplace purchases, please contact us at our help page, and remember to attach a picture of your receipt from purchasing the minecoins, your gamertag (Microsoft / Xbox Live Account), and total in minecoins missing: help.minecraft.net/hc/en-us/… ^SA
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I'm very sorry we weren't able to address your issue properly. While we're unfortunately unable to provide account specific support here, please let me know your request ID and we'll give the issue a second look. Thank you for your patience with us! ^SA
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I'm sorry for the trouble you're experiencing with Minecraft on Xbox. For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^SA
I'm sorry, but we're unable to offer technical troubleshooting here. You may check your firewall and network settings, and our community-run support page could offer some guidance as well: minecraftirc.net/minecrafthe… I hope this helps! ^SA
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We're sorry for the trouble making a purchase! You may find some useful troubleshooting tips on the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
I'm sorry, but we're unable to provide account-specific support here. Please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to attach your Transaction ID. ^SA
@Aidan13712522 We're sorry, but we're unable to provide account-specific support here. Please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to attach your Transaction ID. ^SA
For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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Please try making sure your Nintendo Switch is plugged into a full-power source, and not a power strip as this may help. You may also try logging out/in from your Microsoft/Xbox Live account in the profile settings and making sure your game is up to date. ^SA
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Please try logging out/in from your Mojang or Microsoft/Xbox Live account to see if that helps the situation. I hope this helps! ^SA
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
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@MohawkAssassin9 Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en… You can ask Sony questions about Minecraft on PS4 here: playstation.com/support. ^SA
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It sounds like we'll need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA