Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AF
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID when you reach out. ^AS
@thomched No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you find that account. Remember to attach your Transaction ID when reaching out. ^AS
I'm really sorry you're having trouble! If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see and investigate. ^AS
I'm sorry you're having trouble! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AS
I'm glad you were able to get through to redeem your code. We hope you enjoy playing the Windows 10 version as well as Java Edition for a long time to come! ^SA
Provided your request was made within the 15 day window, and you've provided your Transaction ID, we will be able to assist. Thank you for your patience while we continue to work through the requests we've received! ^SA