Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
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Please try migrating your account at this link here: account.mojang.com/migrate If you're unable to self-migrate you can contact us with as much info about your account as possible (email/username/Transaction ID) here help.minecraft.net/hc/en-us/… I hope this helps! ^SA
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For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
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You're welcome, I hope you and your friends are able to find a good way to play online together! Happy mining! ^SA
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When an order fails to process for Minecraft, an order ID is generated but a transaction ID is not. If you have not received an email from noreply@mojang.com with a transaction ID, you'll need to reach out to your bank to have the pending charges resolved. ^SA
Thank you for checking back in with us, Please note that submitting multiple requests ultimately slows down our ability to assist all players, and thank you for your continued patience with us. ^SA
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I'm sorry for the delay in receiving support - we're working through requests in the order we received them as fast as possible, and appreciate your continued patience in the meantime. ^SA
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Glad to be of help, I hope you're able to get back in the mines soon, and thank you for being a part of the Minecraft community! ^SA
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I'm very sorry but we're unable to assist with technical troubleshooting here. You may find some valuable information and resources reaching out to the community-run Minecraft help website here: minecraftirc.net/minecrafthe… ^SA