Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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While we're unable to provide account support here, please be sure you don't have any filters blocking emails from noreply@mojang.com first, and if the problem persists, contact us for support here: help.minecraft.net/hc/en-us/… I hope this helps ^SA
While we're unable to provide account support here, please be sure you don't have any filters blocking emails from noreply@mojang.com first, and if the problem persists, contact us for support here: help.minecraft.net/hc/en-us/… I hope this helps ^SA
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This could be related to the use of a third-party launcher in the past. While we can't provide solutions to third-party launcher issues, you may find helpful support at our community run help page here: minecraftirc.net/minecrafthe… ^SA
Please be sure each of your Nintendo Switch consoles are synced with the player's respective Microsoft accounts in the game settings. I hope you're able to get everything up and running soon! ^SA
Please be sure you do not have any filters blocking emails from noreply@mojang.com, and if the issue persists, please contact us at the following link with as much information about your account as possible (email, username, Transaction ID, etc). ^SA
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I'm sorry to hear about your issue. As servers are run by their administrators and not by Mojang, we are unable to provide support regarding private servers. For more information, we recommend that you contact your server's administrators. ^SA
Hi there! While we can't comment on any update schedule information, you can currently experience the new Nether on the latest snapshot (Java only). Also, we always welcome feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en…. ^SA
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It sounds like we'll need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
It may be the version - as Realms is not yet available on PS4. You can see the following article for more info: help.minecraft.net/hc/en-us/… and contact PS Support directly with any additional questions here: playstation.com/support. I hope this helps! ^SA
Some payment methods, like pre-paid credit cards will not work on the Minecraft website. You'll initially receive a pending charge which is finalized when you receive an email containing your Transaction ID. For more information visit: help.minecraft.net/hc/en-us/… ^SA
For more information about joining/leaving the beta, please take a look at our help article here: help.minecraft.net/hc/en-us/… Please be extra sure to back up any world content first! ^SA
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Please send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID. ^TM
If the copy of Minecraft for Windows 10 you purchased in the past is for the same code, you'll need to log into the same Microsoft account you first redeemed the code with to access the game. You can also contact Xbox Support for more help here: ...
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Please send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID. ^TM
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM
For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^TM
Please send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID. ^TM
Please send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID. ^TM
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM
Please send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID. ^TM
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