Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at help.minecraft.net/hc/en-us/…. ^TM
I'm very sorry we still haven't been able to address your request. We're continuing to work through requests in the order received, but please let me know your request ID and we'll do everything we can to get you help soon. Thank you for your patience! ^SA
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Please send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID. ^TM
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
I'm sorry for the long wait to receive help! We're working through requests in the order received, and appreciate your continued patience. If you contacted us with an inaccessible email, please submit another one with your current email so we can follow up with you. ^SA
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When only the demo mode is accessible, this means that you're logging in with an account that does not contain a Minecraft profile/username. Please visit help.minecraft.net/hc/en-us/… for a list of possible solutions. ^TM
For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
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Some payment methods, like pre-paid credit cards will not work on the Minecraft website. You'll initially receive a pending charge which is finalized when you receive an email containing your Transaction ID. For more information visit: help.minecraft.net/hc/en-us/… ^SA
Hi there! For instructions on how to opt out/in from the Minecraft beta, you can see the link here: help.minecraft.net/hc/en-us/… Please be extra sure to back up your world data first! ^SA
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The problem you've described sounds like a temporary issue. Please try again, and let us know if this issue persists. ^TM
The problem you've described sounds like a temporary issue. Please try again, and let us know if this issue persists. ^TM
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM
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This could be related to the use of a third-party launcher in the past. While we can't provide solutions to third-party launcher issues, you may find helpful support at our community run help page here: minecraftirc.net/minecrafthe… ^SA
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For questions about the Playstation editions of the game, please contact Playstation Support. You can reach their Twitter here nitter.vloup.ch/AskPlayStation or contact them here playstation.com/support. ^SA
The problem you've described sounds like a temporary issue and should be resolved very soon. Please try again later, and if the issue persists, you can report a bug here: bugs.mojang.com/ ^SA
@TyStapleton3 Sorry about the long delay you're experiencing! While we're unable to provide account specific support here, we try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
I'm very sorry we weren't able to address your issue properly. While we're unfortunately unable to provide account specific support here, please let me know your request ID and we'll give the issue a second look. Thank you for your patience with us! ^SA
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I'm very sorry we weren't able to address your issue properly. While we're unfortunately unable to provide account specific support here, please let me know your request ID and we'll give the issue a second look. Thank you for your patience with us! ^SA
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