Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hi again! I'm sorry, but currently only Xbox Live Support is able to assist with Minecraft for Windows 10 refunds. We appreciate your patience, and hope you can get your request in very soon. ^SA
Hi there! While we can't comment on any update or release schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en…. ^SA
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We're sorry but we're unable to assist with recovering a scratched game-code. Please reach out to the original retailer where you purchased the card.
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Please provide as many receipts of your originally purchased content as possible, as well as confirm you gamertag when reaching us. We appreciate your patience in the meantime! ^SA
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Thank you for sharing your ideas about the continuing development of Minecraft! If you'd like to submit an official suggestion, please visit feedback.minecraft.net/hc/en…. ^SA
Hi there! While we can't comment on any update schedule information, you're welcome to submit feedback/suggestions for Minecraft at the following link: feedback.minecraft.net/hc/en…. ^SA
Hello there. This sounds like a temporary issue which should be resolved over time, however for direct assistance with troubleshooting, we recommend reaching out to the community-run help page here: minecrafthopper.net/help/tec… ^SA
I'm sorry for the issues with your Graphics drivers. Unfortunately we're not able to provide troubleshooting assistance here, but you may find some useful help at the community-run help website: minecraftirc.net/minecrafthe… ^SA
Hello! You can find more information on providing parental consent for your child's account here: help.minecraft.net/hc/en-us/… ^SA
Thank you for contacting us and I'm sorry for the trouble with your account! We're working through requests as fast as we can in the order we received them, and appreciate your patience in the meantime! ^SA
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If you have account specific questions, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SA
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Some payment methods, like pre-paid credit cards will not work on the Minecraft website. You'll initially receive a pending charge which is finalized when you receive an email containing your Transaction ID. For more information visit: help.minecraft.net/hc/en-us/… ^SA
The problem you've described sounds like a temporary issue and should have been resolved very soon. Please try again later, and if the issue persists, you can report a bug here: bugs.mojang.com/ ^SA
Some payment methods, like pre-paid credit cards will not work on the Minecraft website. You'll initially receive a pending charge which is finalized when you receive an email containing your Transaction ID. For more information visit: help.minecraft.net/hc/en-us/… ^SA
Thank you for sharing your thoughts on the continuing development of Minecraft! If you'd like to submit an official suggestion, please visit feedback.minecraft.net/hc/en…. ^SA
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For help with recovering your original Minecraft account, please contact us at the link below. When doing so, please provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
For help with recovering your original Minecraft account, please contact us at the link below. When doing so, please provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
For help with recovering your original Minecraft account, please contact us at the link below. When doing so, please provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.)
help.minecraft.net/hc/en-us/… ^SA
Hello there! You can see the system requirements for Minecraft Java Edition here: help.minecraft.net/hc/en-us/… ^SA
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