Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @micha_stoyko
We are tracking several crash and performance issues, and are working on updates to fix this. Thank you so much for your patience while we get to the bottom of this. We appreciate you letting us know. ^SJ
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Replying to @FXantcha
For technical help, please visit our Help site help.minecraft.net/hc/en-us.^SJ
Replying to @martior
If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^SJ
Replying to @ocnogla
For technical help, please visit our Help site help.minecraft.net/hc/en-us.^SJ
Replying to @PrimeArtificer
For questions about the Xbox edition of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com.^SJ
1
Replying to @patrickdingens
Please visit help.minecraft.net/hc/en-us/… with your transaction ID and profile info. Lets see what we can do to help. ^SJ
Replying to @Aleksmarvel1910
For technical help, please visit our Help site help.minecraft.net/hc/en-us.^SJ
1
Replying to @kersh3036
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SJ
1
Replying to @cuziboyyy
If you have billing or installation questions about Minecraft: Pocket Edition, please contact your device's app store Apple: apple.com/support/itunes/app… ^SJ
1
Replying to @ABC_kidD
If you provided the info, sometimes you still get a blank reply from our system to confirm this. Sorry for the confusion on this. ^SJ
1
Im very sorry to hear this. Please visit help.minecraft.net/hc/en-us/…, with you profile info and we will be glad to help you. ^SJ
2
Replying to @darrenoakey
I'm sorry to hear this. When only the demo mode is accessible, this means that you're logging in with an account that does not contain a Minecraft profile/username. If you haven't yet, please visit help.minecraft.net/hc/en-us/… for a list of possible solutions.^SJ
Replying to @trainer10der
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see.^SJ
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Replying to @saadalvi13
Not that we are aware of. Please check your internet settings for possible issues. ^SJ
Replying to @dascandy42
When only the demo mode is accessible, this means that you're logging in with an account that does not contain a Minecraft profile/username. If you haven't yet, please visit help.minecraft.net/hc/en-us/… for a list of possible solutions.^SJ
1
Replying to @Emberrr07
Please visit help.minecraft.net/hc/en-us/… and include your transaction ID along with username and email. We will help you with this. ^SJ
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Replying to @VGDLStudioRBLX
For issues with connecting to your Realm you may want to visit our connection issues help pages and try out the troubleshooting steps. Java Edition of the game please visit help.minecraft.net/hc/en-us/…^SJ
Replying to @o_OJuanca
We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SJ
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