Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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For technical help, please visit our Help site help.minecraft.net/hc/en-us.
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I'm sorry to hear that you're having difficulties with your purchase. If you were not charged, you may wish to try your purchase again or view other purchasing options at minecraft.net/store. ^SJ
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SJ
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I'm sorry to hear that you're having difficulties changing your password from my.minecraft.net/en-us/passw… email us with your transaction ID and email you signed up with and we will be able to help you further. ^SJ
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Hey there, we’re sorry to hear you’re having trouble with your game freezing. Please close it out completely and try again for connection. Also check you internet connection. ^SJ
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SJ
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I’m sorry for the inconvenience. If you are experiencing difficulty with your realm, we suggest checking our FAQs to see if it can be resolved by following one of our articles that might relate to your issue help.minecraft.net/hc/en-us/…. ^SJ
If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^SJ
Please check our FAQ at help.minecraft.net/hc/en-us/…. If you still require assistance with your Realm, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
I'm sorry to hear that you're unable to play the full game. When only the demo mode is accessible, this means that you're logging in with an acct that does not contain a Msft profile/username. Please visit help.minecraft.net/hc/en-us/… for a list of possible solutions. ^SJ
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID for your Realm. ^JS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS