Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @dannyisMt
Check our FAQs to see if it can be resolved by following one of our articles that might relate to your issue help.minecraft.net/hc/en-us/…. ^TM
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Replying to @Lissaa_Ashleyy
If you are having issues with your Microsoft account (including logging in), please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^TM
Replying to @IamPhilMike
For questions about the Playstation editions of the game, please contact Playstation Support. ^TM
Replying to @MrZullos
Please send us an email at help.minecraft.net/hc/en-us/…. Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM
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Replying to @irisu0725
Please send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID. ^TM
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Replying to @Chewy9520
You're welcome! I hope you're able to get everything back! ^AS
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Replying to @Micca_PNG
No worries! You can use this page to learn more about changing your skin in Minecraft: help.minecraft.net/hc/en-us/…. ^AS
I'm sorry you're having trouble! For information and help with the Playstation editions of Minecraft, please visit playstation.com/support/. ^AS
Replying to @kriscsxgo
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. If you made a ticket with an email you don't have access to, I would go ahead and create a new one, so you can get our responses. Thanks for being incredibly patient! ^AS
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Replying to @DeluxxSwag
I'm sorry you're having trouble! For information and help with the Playstation editions of Minecraft, please visit playstation.com/support/. ^AS
Replying to @VickiFarney
No worries! Are you talking about the free Windows 10 promo? You can find more details about that here: minecraft.net/en-us/article/…. If you purchased Minecraft Java Edition before October 18, 2018, you will see a button that says “Redeem” in your account. ^AS
Replying to @voidnoises_
No worries! You can write in on an email you do have access to and we can help you out with your account. Please send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID in your email, if possible. ^AS
@hithisisbigmug I'm sorry you're having trouble! For information and help with the Playstation editions of Minecraft, please visit playstation.com/support/. ^AS
Replying to @BrignellHannah
No worries! You just need to sign into your Microsoft account that has the game redeemed on it and then you should be able to download the app from there. If you need further help, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
Replying to @Diminiux
No worries! All available info on game updates can be found at help.minecraft.net/hc/en-us/…. ^AS
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Replying to @ripironic
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
Replying to @RealismLive
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
Replying to @That_Dude_AVE
I'm sorry for any trouble you're having! It's currently a temporary issue we're currently looking into. I would check back in later on and if it's still happening, send us an email at help.minecraft.net/hc/en-us/…. Thanks for your patience.^AS
I'm sorry that's happening! When only the demo mode is accessible, this means that you're logging in with an account that does not contain a Minecraft profile/username. If you haven't yet, please visit help.minecraft.net/hc/en-us/… for a list of possible solutions. ^AS
When writing in, make sure to put everything you can remember to help us verify you. If you've already made a ticket and are waiting for a response, don't worry! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
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