Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you find your older account! Remember to attach your Transaction ID in your email response, if possible. Thanks! ^AS
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No worries! All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks for understanding. ^_^ ^AS
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^CS
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^CS
I'm sorry you're having some trouble! You can send us an email at help.minecraft.net/hc/en-us/… and we'd be happy to talk with you further. Thanks for understanding and your incredible patience. ^AS
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No worries! There was an issue with the site before, but everything should be working now. You can send us an email at help.minecraft.net/hc/en-us/…. Thanks for your patience! ^AS
We're really glad to hear you're doing better! You can go ahead and send us an email at help.minecraft.net/hc/en-us/… and we'd be happy to help you out with your account. Remember to attach your Transaction ID to your email response, if possible. ^AS
Thanks for letting us know about this! If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. Thanks! ^AS
No worries! There was an issue with the site before, but everything should be back up and running now. You can send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out with your account. Thanks for your patience! ^AS
No worries! There was an issue with the site before, but everything should be back up and running now. You can send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out with updating your email on your account. Thanks for your patience! ^AS
No worries! There was an issue before with the site, but it should be back up and running now. You can end us an email at help.minecraft.net/hc/en-us/… and we'd be happy to help. Thanks for your patience! ^AS
I'm sorry to hear that's happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help! Remember to attach your Transaction ID in your email response to us, if possible. Thanks! ^AS
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No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we will do our best to help you find your migrated account and get you back in! Remember to attach your Transaction ID in your email response to us, if possible. Thanks! ^AS
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No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we will help you update your account to get back in. Remember to attach your Transaction ID if you have it in your email response to us. Thanks! ^AS
I'm sorry you're having trouble with getting your password reset email! Please send us an email at help.minecraft.net/hc/en-us/… and we will do our best to help! Remember to attach your Transaction ID to your email response, if possible. Thanks! ^AS
@Stoopitt I'm sorry you're having trouble! When only the demo mode is accessible, it means that you're logging in with an account that does not contain a Minecraft profile/username. If you can, please visit help.minecraft.net/hc/en-us/… for a list of possible solutions. Thanks! ^AS
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I'm sorry for the trouble before! There was a temporary issue with the site, but everything should be working now! You can send us an email at help.minecraft.net/hc/en-us/… and we will do our best to help you out with that double purchase. Thanks! ^AS
There was an issue before temporarily, but it should be back up and running now! If it's still giving you trouble, let us know and check back in every so often to see if it'll let you on. Thanks! ^AS
No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we will do our best to help you out. Remember to attach your Transaction ID in your email response, if possible. ^AS
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will do our best to help. Remember to attach your Transaction ID in your email response, if possible. ^AS