Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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Replying to @lisamarymac
I'm really sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
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No problem! This page should help you out with downloading Minecraft again: help.minecraft.net/hc/en-us/… ^AS
Replying to @mrod6677
No worries! This page should help you out if you're wanting to run a dedicated server: help.minecraft.net/hc/en-us/… ^AS
I'm really sorry you're having trouble! For technical help, you can visit our Help site here: help.minecraft.net/hc/en-us. ^AS
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Replying to @BMachineGuns
I'm really sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
1
Replying to @soishihitomach1
No worries! Here's the page for more details: minecraft.net/en-us/article/… To redeem your code, log in to your Mojang account. If you purchased Minecraft Java Edition before October 18, 2018, you will see a button that says “Redeem” on your account. ^AS
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Replying to @jwhittingslow
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look for you. Remember to attach your Transaction ID to your ticket, if possible. ^AS
No worries! Here's the page for more details: minecraft.net/en-us/article/… To redeem your code, log in to your Mojang account. If you purchased Minecraft Java Edition before October 18, 2018, you will see a button that says “Redeem” on your account that you can click. ^AS
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Replying to @LukesAdventure1
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
Replying to @koatick
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll help! Remember to attach your Transaction ID to your ticket response, if possible. ^AS
Replying to @Alice_Donson
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID to your ticket, if possible. ^AS
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I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can, so don't worry. Thanks for being incredibly patient! ^AS
Replying to @lemagicien17810
No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we will do our best to help! ^AS
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Replying to @MysteriousSome4
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
Replying to @ayoTuff
No worries! If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^AS
Replying to @DessoeOsrs
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
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I'm really sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
Replying to @jnweber18
I'm sorry you're having trouble! Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look for you. ^AS
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I'm sorry to hear that happened to your brother's account! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID to your ticket response, if possible. ^AS