Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
I'm sorry to hear you're having trouble. If you can't submit a request via our help site, please reach out to us via email at support@minecrafthelp.zendesk.com. ^EG
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. Don't worry, we'll can still assist you within that ticket if it was submitted within the 15 days. ^EG