Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
  • Tweets 241,574
  • Following 100
  • Followers 478,619
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Replying to @Song15841721
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JS
Replying to @WaywardMartian
Unfortunately, cross play does not mean that you own the game on all the eligible platforms, but merely that they can play together. Different platforms (Xbox, PC, Switch, etc.) require different purchases. ^JS
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Replying to @fireandfury1390
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JS
Replying to @Im_Alastor
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Replying to @kam_robbins
Please check our FAQ at help.minecraft.net/hc/en-us/…. If you still require assistance with your Realm, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Replying to @isohawks
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
Replying to @michael_webber1
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
Replying to @Michellexklee
Demo mode is only accessible when you're logging in with an account that does not contain a Minecraft profile/username. For more info please visit help.minecraft.net/hc/en-us/… for a list of possible solutions. ^EG
Replying to @kyled04
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
Replying to @michael_webber1
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
Replying to @pierredee1
To re-download your previous Java edition of Minecraft, please go to the following link: minecraft.net/en-us/download… ^EG
@unfitjoke_ For more information on Window 10 codes, please go to the following link: minecraft.net/en-us/article/… ^EG
Replying to @renate323
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
Replying to @blueszenni
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
Replying to @reaposhi
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
Replying to @braden_krohn
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
Replying to @FreakFactor5
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
Replying to @squeeglii
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
1
Replying to @PumpkinMercury
For help with purchasing issues, please visit help.minecraft.net/hc/en-us/… ^EG
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