Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @DarkHorse695
When only the demo mode is accessible or it's asking you to pay again, this means that you're logging in with an account that doesn't contain a Minecraft profile/username or a copy of the game. please visit help.minecraft.net/hc/en-us/… for possible solutions. Thanks! ^AS
Replying to @Martinskalicka1
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
Replying to @VazAlean
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @djsafran
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
1
Replying to @CurtbroG
No worries! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^AS
3
Replying to @AmineJabbouri
No worries! For technical help, please visit our Help site help.minecraft.net/hc/en-us and you can also check out our official wiki for more information. Thanks! ^AS
Replying to @franprivateac
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out, or point you in the right direction. ^AS
1
Replying to @emmavujaklija
I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
1
Replying to @ZedCookie
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
1
Replying to @Lenoxlewis8
I'm really sorry you're having trouble! It sounds like a possible temporary issue that we're looking into, but if it's still happening later on, I would recommend looking into our Realms article here for further help: help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on, try reinstalling and/or keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
6
Replying to @SoupsIGuess
No worries! All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks! ^AS
Replying to @Afrozenheart3
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
1
That is a really cool idea! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^_^ ^AS
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Replying to @island_gaurdian
If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^AS
Replying to @internalBSOD
No worries! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^AS
2
Replying to @SparkzyGames
When only the demo mode is accessible or it's asking you to pay again, this means that you're logging in with an account that doesn't contain a Minecraft profile/username or a copy of the game. please visit help.minecraft.net/hc/en-us/… for possible solutions. Thanks! ^AS
Replying to @XxfiredovexX
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
Replying to @BeazerGena
For mod questions, please visit help.minecraft.net/hc/en-us/… or contact the mod's developer. ^AS
Replying to @WatchJames06
In order to process refunds or manage purchases/subscriptions, you will need to go the specific platform it was purchased on and manage it through their service. This page should help you out: help.minecraft.net/hc/en-us/…. ^AS