Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @RafikovMuhammad
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @sasquatch_rogue
No worries! This page should help you out with finding it: help.minecraft.net/hc/en-us/…. ^AS
Replying to @DantsiWasHere
I'm sorry to hear that! Community run servers are self-moderated, which ultimately means we do not ban or otherwise punish players on those servers. If this occurred on a private server though, then you may wish to speak with the server owner for assistance. ^AS
Replying to @HiddenCurrents
I'm sorry to hear that! Community run servers are self-moderated, which ultimately means we do not ban or otherwise punish players on them. If it's a private server though, these links can help: minecraft.net/pl-pl/article/… or help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm really sorry you're having trouble! It sounds like a possible temporary issue that we're looking into, but if it's still happening later on, I would recommend looking into our Realms article here for further help: help.minecraft.net/hc/en-us/…. Thanks! ^AS
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Replying to @sasquatch_rogue
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
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Replying to @ThieryWillz
I'm really sorry to hear that happened! Unfortunately, all Minecraft worlds are stored locally, and are not attached in any way to your account. Mojang does not store any info regarding individual worlds, meaning that the world only exists locally. :( ^AS
Replying to @dp_candice
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. ^AS
Replying to @Shreky_boi69
I'm sorry to hear that happened! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
Replying to @gamerdude74
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
Replying to @AU_Alarayn
Thanks for letting us know about this! We'll investigate here and take action as needed. We appreciate your diligence! ^AS
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Replying to @ShadiElHamwi1
No worries! All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks! ^AS
Replying to @Bigt39535854
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. ^AS
I'm sorry you're having trouble! It's possibly a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
No worries! All available info on game updates can be found at help.minecraft.net/hc/en-us/…. ^AS
Replying to @GarrisonLanders
No worries. All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks! ^AS
Replying to @IanWJesse3
That is a really cool idea! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^_^ ^AS
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Replying to @724Hades_
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
Replying to @Omargue82520161
I'm sorry to hear that! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^AS
Replying to @Brileyswrite
I'm sorry to hear that happened! I would recommend reaching out to the device's app store for further assistance with the purchases: apple.com/support/itunes/app… & Xbox Support for account assistance at: nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS