Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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No worries! In order to process refunds or manage purchases/subscriptions, you will need to go the specific platform it was purchased on and manage it through their service. This page should help you out: help.minecraft.net/hc/en-us/…. ^AS
I'm really sorry you're having trouble! It sounds like a possible temporary issue that we're looking into, but if it's still happening later on, I would recommend looking into our Realms article here for further help: help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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I'm sorry you're having trouble! Please send us an email if you haven't yet at help.minecraft.net/hc/en-us/… with any details you can remember and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
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I'm sorry you're having trouble! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out, or point you in the right direction. ^AS
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
I'm really sorry you're having trouble! It sounds like a possible temporary issue that we're looking into, but if it's still happening later on, I would recommend looking into our Realms article here for further help: help.minecraft.net/hc/en-us/…. Thanks! ^AS
No worries! All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
I'm sorry you're having trouble with your account! For further questions and help, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
Thanks for letting us know about this! We'll go ahead and investigate further, but we're not able to give out further details on our investigation. Thanks again! ^AS
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I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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No worries! All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry you're having trouble! For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^AS
I'm sorry to hear that happened to your friend! Please have them send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help them out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
I'm sorry you're having trouble! It's possible to be a temporary issue, but I would also check out this page to help troubleshoot: help.minecraft.net/hc/en-us/…. If it's still occurring, reach out to us here: help.minecraft.net/hc/en-us/…, so we can take a look. Thanks! ^AS
No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
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I'm sorry to hear that you're having trouble! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS