Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you think you've encountered an error or found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
For help with Minecraft Marketplace issues, please visit help.minecraft.net/hc/en-us/… ^RS
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RS
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RS
If you'd like to report a server that violates the Commercial Use Guidelines, please visit help.mojang.com/customer/por…. ^EG
@Jerumy_ Information for Bedrock on PS4 can be found at our FAQ on our help site.
help.minecraft.net/hc/en-us/… ^EG
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^EG
To elaborate, all PS4 owners need a Microsoft account for crossplay. Once you have one, you can go to XBOX.com to verify it's been turned on. See the following link for more info: help.minecraft.net/hc/en-us/… ^EG
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^EG
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Please check your parental settings to make sure that cross-platform permissions have been granted. You can verify that in your account at Xbox.com. ^EG
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We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^EG
Please check your parental settings to make sure that cross-platform permissions have been granted. You can verify that in your account at Xbox.com. ^EG
We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
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For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/…. ^EG
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^EG
For questions about an Xbox related issues, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^EG